Information for Parents

We understand how important it is for you as parents to know what your children are engaged in and to ensure everything is safe and legitimate. That’s why we're here to explain what HypeSrv offers and why we're a secure choice for your kids.

Who is HypeSrv?

HypeSrv is a game server hosting provider. Our goal is to offer children and teenagers a secure, reliable, and user-friendly platform for hosting their gaming worlds. We prioritize customer service and are happy to assist you and your children with any questions or issues. You can also reach us by phone if you prefer to speak directly.

What is Minecraft?

Minecraft is a popular computer game enjoyed by millions of players worldwide. In Minecraft, players can create, build, and explore their own worlds. It enhances creativity and problem-solving skills as players gather resources and defend themselves in "Survival Mode" or construct imaginative creations without limitations in "Creative Mode."

What is a Game Server?

A game server is a computer that allows multiple players to play online together. In Minecraft, this means your children can play in the same virtual world with their friends, no matter where they are. HypeSrv provides servers that are available 24/7 and run smoothly, ensuring continuous access to their Minecraft worlds.

What does Hosting mean in this context?

Hosting means that HypeSrv operates the server for your children's Minecraft worlds and manages the technical infrastructure. We offer reliable, high-performance servers easily managed through our specially developed online panel. Your children can start, stop, or customize the server with just a few clicks – no technical expertise required.

What does Prepaid mean and how does it work at HypeSrv?

Prepaid means your children can only use the server when they top up credit on their HypeSrv account. There are no contracts or hidden costs. Once the credit runs out, the server stops running until it is topped up again, giving you full cost control with no surprises.

Payment Methods at HypeSrv

We offer various payment methods to make credit top-ups as simple and secure as possible:

• Credit Card: A classic payment method using your Visa or Mastercard quickly and securely.

• Apple Pay: A secure and convenient payment method for Apple users via smartphone or computer.

• Instant Bank Transfer: A direct bank transfer with the amount immediately debited from your account using your online banking details.

• Paysafecard: An anonymous payment method where you buy a prepaid card at sales outlets and redeem it online.

• PayPal: A popular online payment system allowing you to pay by credit card or bank account without sharing your details with HypeSrv.

Additional Information

Is HypeSrv safe for my child?

Yes, safety is our top priority. We implement modern security measures to protect all servers and customer accounts. We ensure your children play in a secure environment. Servers can be configured to only allow play with friends or approved players (this needs to be manually set).

What personal data is stored by HypeSrv?

HypeSrv only stores the necessary data to provide our services. This includes basic information such as email addresses for account creation and payment details for credit top-up. All data is treated according to strict privacy policies and not shared with third parties.

What happens if my child stops using the server?

Since HypeSrv operates on a prepaid model, there are no ongoing costs if your child stops using the server. The server runs only with topped-up credit and needs manual renewal. If not renewed, it automatically deactivates with no further charges.

How much does a server cost at HypeSrv?

The costs depend on server size and resources needed, but HypeSrv offers very competitive prices. The prepaid system gives you full control over expenses with no hidden fees or subscriptions. Your child can customize the server to fit their needs flexibly.

Is there an age restriction for using HypeSrv?

We recommend HypeSrv usage under adult supervision for children under 16. Minecraft is rated for ages 7 and up, but setting up and managing a server may require some technical understanding. Our customer service is always ready to help with any questions.

How long will my child's server be online?

As long as the server is renewed, it can remain online 24/7. However, you have the option to manually stop or start the server at any time.

Can we cancel the server at any time?

Since HypeSrv is prepaid, there are no contractual obligations. You can terminate the server anytime by not renewing it. There are no cancellation periods or ongoing subscriptions to worry about.

Who provides technical support?

Our experienced support team is available to answer technical questions or resolve issues. We offer fast and friendly support via email and phone.

How can I learn more about HypeSrv?

If you have further questions or would like to talk to us, we're happy to assist via phone or email. Our goal is to provide you and your children with a positive, safe, and enjoyable gaming experience.